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MSPS provides digital inclusion sessions for Waltham Forest residents

Morgan Sindall Property Services (MSPS) has hosted a series of free digital inclusion workshops to help the residents of Waltham Forest who struggle to get online. The workshops were delivered to the tenants of Longfield House and Pelly Court, both schemes missed out on last year’s digital inclusion sessions as they were going through major upgrades in their communal areas.

The residents could bring their own device, but if they didn’t have one they could use ours. The sessions covered everything and anything – such as how to use their smart phones on a basic level, staying safe online, online shopping and council services website. During one session, on behalf of one resident, we contacted Apple support for a very specific issue they were having with their iPad.

The residents were pleased with the sessions as they appreciated how the content was broken down and simplified for them. As the only other time they engage online is when they are with their children or grandchildren for the fear of unknowingly subscribing to something.

A local resident said, “These sessions are fab, not only are they informative but it helps to bring the community together and I really enjoy learning.”

Natasha Rochester, Social Value Coordinator at MSPS, said “It was great getting out into the community, meeting the residents and helping them learn new skills. I explained we will aim to train some digital champions, but more importantly I would be back to show them how to use Rant and Rave once it’s up and running.”

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