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Morgan Sindall Property Services Delivers Resilient Performance

Repairs and maintenance specialist Morgan Sindall Property Services (MSPS) has contributed to Morgan Sindall Group’s strong performance for the year end of 2021, in figures released today by the construction and regeneration group.

2021 has been an excellent year for the Group, with a record set of results. Group revenue rose 6% from 2020, delivering an adjusted operating profit of £131.3m (FY 2020: £68.5m) on revenue of £3.2bn (FY 2020: £3.0bn). The Group reported a secured order book of £8.6bn, up 4% on the year end. With a strong balance sheet and net cash of £358m (FY 2020: £333m), the Group is confident of achieving another good year of progress in 2022.

Alan Hayward, Morgan Sindall Property Services Managing Director, said: “2021 has been another challenging year with lots of uncertainty, but we have remained agile in our approach to delivering services to our clients and customers and supporting our colleagues.

Our full year results reflect the continued hard work and commitment of the team, with revenue up 20% to £134m (FY 2020: £112m) with an order book of £945m.

As a priority, we have continued to invest in technology and innovation with the launch of goldeni our technology platform. This innovation allows us to take a more proactive approach to repairs, by flagging potential issues in real-time, helping us spot potential indicators of vulnerability such as fuel poverty and support our colleagues in Group to achieve our net zero goal.”

Client growth
Commitment to delivery of a high-quality, customer-focused service has led to MSPS named as the preferred bidder for a ten-year contract with Moat, to deliver property repairs and maintenance services.

Creating healthier homes through data insight
In November, MSPS became the first property maintenance provider to develop an inhouse platform that can consolidate and interpret information from a number of commercially available ‘Internet of Things’ sensors in real-time. Goldeni uses machine learning to provide social housing landlords and tenants with real-time, actionable insights to help them ensure their properties are healthy, legally compliant and more energy efficient.

We were also nominated at the Inside Housing UK Housing Awards for Innovator of the Year.

Contributing to our communities
The MSPS social value team have delivered resident and estate days, digital inclusion sessions and biodiversity projects to create more resilient communities, with the use of data insight allowing us to identify residents at risk and those that are vulnerable, providing them with the support they need.

Continuing our pledge to tacking domestic abuse, MSPS signed up to the Employers Domestic Abuse Covenant taking pledge to support women affected by abuse to enter or re-enter the workplace

Committed to building a diverse workforce
Fostering the talent of the future, MSPS welcomed 20 new starters to complete a six-month placement as part of Kickstart, a government funded scheme which aims to support 16–24-year-olds, who are currently claiming Universal Credit, to find their feet in the working world.

MSPS also showed commitment to breaking down the barriers which prevent women from pursuing roles in the industry by joining the Women’s Trade Network, an initiative founded to increase the representation of women in trade roles. MSPS will work in partnership with the network to raise awareness of the variety of roles available to women and provide training opportunities to encourage greater gender diversity across the industry.


Notes to editors

About Morgan Sindall Property Services
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve.

Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

Using data, we provide actionable insights for our clients, helping to inform investment decisions, improve customer experience, identify vulnerabilities in communities and protect the environment. Collaborating with our partners, we find solutions to support and deliver projects to the highest quality and standards.

With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

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