Morgan Sindall Property Services Signs New Contract with L&Q to Deliver Major Works Investment Programme

Morgan Sindall Property Services (MSPS) has signed a 15-year contract with L&Q worth up to £47 million per year to deliver the housing association’s ambitious major works investment programme.

Through the contract, MSPS will deliver a range of services including estate and environmetal improvements, planned mechanical and engineering works and internal works for L&Q residents such as kitchen and bathroom replacements. These will include specialist fire safety works inside L&Q Living (LQL) supported homes.

Residents have been closely involved with the programme. L&Q’s Residents Services Board, a formal part of its governance arrangements, has been overseeing the planning and monitoring of the programme, including advising on the selection of MSPS as one of L&Q’s ten new partners.

L&Q’s major works investment programme is the industry’s largest investment programme – almost £3bn over 15 years across the ten partnering contracts – to improve the safety, comfort and environmental performance of residents’ homes.

Through the programme, MSPS will also be working with L&Q to bring all the housing association’s homes up to a minimum of Energy Performance Certificate (EPC) C status by 2028 – a move boosted by the recent announcement that the organisation had secured £27 million of funding from the Social Housing Decarbonisation Fund for retrofitting homes.

Beyond improving homes, the contracts include social value commitments to create a lasting impact in the communities where L&Q operates. These will include creating employment opportunities, including training and apprenticeships, alongside supporting community projects and charitable initiatives. Investments will be made into improving, or bringing back into use, community assets like community centres and playgrounds on estates.

A contract signing ceremony was held last month with L&Q and all its new contractor partners, to mark the occasion.

Mark Newstead, Director of Major Works at L&Q said, “We’re delighted to confirm that ten fantastic like-minded partners are joining us for the next stage of our major works investment programme. Each shares our commitment to quality and excellence, whilst creating a positive impact on the communities where we work.”

Alan Hayward, Managing Director of MSPS said: “This long-term partnership offers a fantastic opportunity for us to develop a sector-leading approach to delivering improvement works programmes that place resident safety and wellbeing, and resident voices, at the heart of the service.   In the context of recent and emerging legislative and regulatory change, there has never been a better, or more critical time for landlords such as L&Q to work with contractors, employees and, crucially, residents, to define what “excellent” looks like, and implement standards, systems and working practices that will deliver excellence for everyone.”