‘A refreshing, innovative and caring employer.’
I started my career as an apprentice service engineer with British Gas and have had several business roles within the private and social housing sector before culminating my current position as Partnership Director on our Westminster City Council contract.
Having an MBA in general business management and other qualifications provides a framework for me to apply my experience and offers an invaluable source of reference to best business practice, methodology and guidelines.
MSPS offers me the opportunity to work with great customers and helps me provide solutions to the daily challenges in service delivery. I enjoy working with and implementing the latest technology across the contract, such as receiving instant feedback to make sure the service we provide is continuously being reviewed, therefore relevant and responding to the resident’s service needs.
MSPS is a caring employer, inclusive and provides opportunities for all; they do all this whilst placing the customer experience at the heart of what we do.