skip to Main Content

Tony Walker, National Gas Compliance Manager, raises awareness of our gas safety measures during the pandemic

Globally the last six months or so have been a very difficult and problematic time. The pandemic has created many challenges for the maintenance service sector. One of them was maintaining access to residents’ homes to complete the annual Landlord Gas Safety Records and general repairs. However, throughout this challenging period, MSPS has managed to maintain a Gas Safety Record Compliance of 99.82% over all gas contracts, which is a fantastic result!

We continue to work closely with our clients and partners to ensure appropriate measures are in place to protect our people and the communities we serve. During the pandemic we implemented and adopted Safe Systems of Work as part of our six COVID-19 Secure Standards, for example:

  • We reduced the risk of working in occupied properties to the lowest practicable level.
  • While working in communal areas social distancing measures were in place (including physical barriers to maintain 2m safe working zones). Strict and recorded cleaning regimes as well as clear signage to divert and reduce risk of foot traffic. Please note special consideration was given to working in areas of vulnerability, such as sheltered accommodation.
  • Informed by the Government guidelines, our engineers wore Personal Protective Equipment (PPE) as engineers and resident’s safety is imperative. Our engineers have various levels of PPE, ranging from gloves and masks, which are mandatory, to a full PPE suit for people that have COVID but urgently require our assistance for heating or hot water problems.
  • We also take the welfare and wellbeing of our employees very seriously, and we have a clear methodology for identifying vulnerability within our own workforce.

Our COVID portal
Also to help support our customers through this pandemic MSPS launched its COVID portal. The portal provides customers with a platform for all their COVID queries – it now includes FAQ’s and information on Gas Safety Checks for residents. Residents can find out about our working practices, what repairs we are carrying out, how best to access our services and what they can expect when our engineers attend their property.

Finally, none of this would have been possible without the fantastic team and I’d like to thank all our gas engineers and staff who make this all possible, well done and keep up the good work!

Share

Welwyn Hatfield Tenants to Benefit From Energy-Efficient Home Retrofit
Morgan Sindall Property Services (MSPS) and Welwyn Hatfield Borough Council (WHBC) held a series of meet-the-contractor sessions to brief tenants on upcoming energy…
Welwyn Hatfield Tenants to Benefit From Energy-Efficient Home Retrofit
Morgan Sindall Property Services Launches it’s Flagship Apprenticeship Academy
Morgan Sindall Property Services (MSPS) is proud to announce the launch of its ground-breaking Apprenticeship Academy, aimed at attracting and…
Morgan Sindall Property Services Launches it’s Flagship Apprenticeship Academy
Morgan Sindall Property Services becomes member of the National Home Decarbonisation Group
Morgan Sindall Property Services is proud to announce that it has joined the National Home Decarbonisation Group(NHDG), an alliance of…
Morgan Sindall Property Services becomes member of the National Home Decarbonisation Group
Morgan Sindall Property Services Appointed by Longhurst Group to Deliver Retrofit Project
Morgan Sindall Property Services has been appointed by Longhurst Group to help deliver a new project to improve the energy…
Morgan Sindall Property Services Appointed by Longhurst Group to Deliver Retrofit Project
Morgan Sindall Property Services is Announced as a Finalist in the “Green Homes Upgrade of the Year” Award
Morgan Sindall Property Services (MSPS) with Westminster City Council has been announced as a finalist in the Unlock Net Zero…
Morgan Sindall Property Services is Announced as a Finalist in the “Green Homes Upgrade of the Year” Award
Morgan Sindall Property Services Showcases Record Results
We are proud to announce that we have once again achieved the wellbeing valuation certification from HACT for our social…
Morgan Sindall Property Services Showcases Record Results
Morgan Sindall Property Services is Shortlisted for the “Green Homes Upgrade of the Year” Award
Morgan Sindall Property Services (MSPS) together with Westminster City Council has been shortlisted for the Unlock Net Zero Green Homes…
Morgan Sindall Property Services is Shortlisted for the “Green Homes Upgrade of the Year” Award
Morgan Sindall Property Services Announces Record Social Value Results
Morgan Sindall Property services (MSPS) have once again achieved the wellbeing valuation certification from HACT for their social value activities. …
Morgan Sindall Property Services Announces Record Social Value Results