For new repair:

You can raise a new repair for Moat via MyMoat, or call the Customer Service team on 0300 323 0011.

Please ensure you provide as much information as you can about your repair, including any details required for accessing your property, any relevant safety information and be prepared to supply images if this may help diagnose the problem.

For existing repair:

To follow up on an existing repair for Moat, please contact via MyMoat, or call the Customer Service team on 0300 323 0011.