Gary Lester, Managing Director, Morgan Sindall Property Services said: ‘This is a great example of using our talents; technology, sustainability and asset management to develop bespoke solutions for our clients. Solutions that are tailored to meet the service requirements of their residents and the needs of the wider community. I look forward to delivering on our commitments and creating a legacy within the community that will continue beyond the contract term.’
The new contracts replace the previous set of 11 long term maintenance contracts which expire in June and August 2017 respectively.
Appointments for each contract were confirmed following a competitive bidding process.
Jim Paterson, Property Services Director at CityWest Homes said: “Each of the new contractors were selected because they provided impressive proposals and in some cases not only met but exceeded the criteria set out in the tender.
“We are already enjoying working with our new partners and are looking forward to developing long term relationships with them in order to offer an improved service for our residents.”
The introduction of the new contracts will also offer CityWest Homes’ residents a quicker and more efficient service through improved communication about repairs through text alerts and more specific appointment slots.