HOMES UK conference is now in its eighth year; and is attended by professionals from every stage of the property lifecycle, they come to share innovative ways to design, deliver and maintain homes where communities can prosper.
The conference offered practical solutions on the Housing market; it looked at enhancing the residential development, strategic asset management and procurement opportunities, both now and for the future.
During the conference I was pleased to be involved in two sessions. I chaired the first, the panel shared their insights on “IoT and proactive property management”. It explored examples from leading housing associations using IoT and predictive analytics to streamline repairs services and support vulnerable residents.
The second session, I was part of, focused on “Unlocking the strategic value of data” this examined how organisations, properties and cities can become “data-driven”. The session kicked off with Amina Graham, Change and Transformation Director at L&Q, explaining L&Q’s strategies and discussed the importance of data standards. I then followed on by examining the use of our market leading software and how our data is collected to provide a proactive customer focussed repairs and maintenance service. Traditionally, the sector has looked at data in isolation, we identified the need to collect and use this data more effectively to improve our customer’s experience and help inform investment decisions for our clients. We have now developed a tool that allows multiple data sets to be overlaid so we can discover the true value between the intersections. By understanding and analysing the correlation of all these data sets we can provide actionable insights aligned specifically to our clients and customer’s needs. Theo Blackwell, Chief Digital officer at GLA, wrapped up the presentation by exploring how digital innovation and open data are enabling London to become a smart and inclusive city.
It was fantastic to be a part of such an insightful event, through the meeting of other professionals within the field, it enhanced my knowledge and the opportunities it could bring to the future. The event also provided us with the opportunity to establish relationships with new clients that I look forward to collaborating with these in the future.
Paul Reader, Partnerships Director