For new repair:

You can raise a new repair for Westminster City Council by telephone or email.

Telephone: 0800 358 3783 or
Email: housing.enquiries@westminster.gov.uk

Please ensure you provide as much information as you can about your repair, including any details required for accessing your property, any relevant safety information and be prepared to supply images if this may help diagnose the problem.

When emailing, please include details such as your full name, contact telephone number and full address of the property so that our teams can action your request without delay.

For more information please visit https://www.westminster.gov.uk/yourhousing/repairs

For existing repair:

To follow up on an existing repair for Westminster City Council, please contact:

0203 489 0109 or email wcc.cust.serv@morgansindall.com

For gas servicing queries please email westminstergasrepairs@morgansindall.com

When emailing, please include details such as your full name, contact telephone number and full address of the property so that our teams can action your request without delay.