About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve.
Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
Using data, we provide actionable insights for our clients, helping to inform investment decisions, improve customer experience, identify vulnerabilities in communities and protect the environment. Collaborating with our partners, we find solutions to support and deliver projects to the highest quality and standards.
With over 1,150 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Our clients
We work in partnership with Housing Associations, Registered Social Landlords, Local Authorities and Government Departments to deliver planned and reactive repair programmes, where we manage and coordinate a host of multi-trade teams across the UK. We work across a range of contracts that vary in size from £100k to over £35 million per annum.
The way we work
We provide our clients with a flexible service focused on individual and local needs, delivered by a dedicated and multi-skilled professional workforce. We strive for the highest standards, focussing on delivering our services right first time and by embedding a customer centric culture where our people feel valued and empowered to do their jobs to the best of their ability.
Our services include:
- Full integrated asset management
- Hard and soft Facilities Management services
- Responsive repairs and maintenance to domestic and commercial properties
- Void property repairs and reinstatement
- 24/7 emergency repairs service
- Handyman service for vulnerable residents and estate based service
- Operation of an in-house 24/7 call centre to support our responsive and emergency repairs services
- Long-term PFI lifecycle replacement programmes
- Estate and grounds maintenance
- Planned maintenance and Decent Homes works to occupied homes
- Renewable energy installations and sustainable retrofit projects
- Gas servicing, repair and maintenance
- Electrical inspection, testing, servicing and maintenance
- District heating servicing, repair and maintenance
- Estate regeneration
- Public sector/Social Housing Partnerships
- High rise and non-traditional housing refurbishment
- Resident liaison and Social Value services
Certified Business Management System
Our iMS Business Management System ensures consistency across our management processes and delivers quality service standards for our clients. iMS is externally verified to ISO 9001, 14001 and 45001 standards, providing the benchmark for quality control across our business. Certificated by a UKAS accredited certification body. Our business operations are also conducted in conjunction with ISO 44001 Collaborative Business Relationships.
