skip to Main Content

Basildon Council awards £300m contract to Morgan Sindall Property Services

More than 10,800 Basildon Council tenants will receive a more efficient and improved service after the Council signed a long-term contract with Morgan Sindall Property Services to maintain and repair the Council’s housing stock and corporate buildings.

The £300 million-plus contract integrates all the Council’s major repair and maintenance services enabling a more efficient, customer-focused service for residents and a single point of contact for the Council. As such, the new contract is expected to deliver significant long-term savings for the authority with estimated savings of around £2 million per annum. The contract starts on 1 July 2016 and will continue for up to 15 years.

Following a competitive tender process, Morgan Sindall, specialist in facilities and building maintenance services, will now be carrying out repairs, maintenance and planned improvement works to the Council’s housing stock as well as undertaking gas servicing, repairs and boiler renewals to 10,000 domestic gas heating systems. Repairs and maintenance works to the Council’s non-residential properties, including the Towngate Theatre, Basildon Centre and local community halls will also be carried out by Morgan Sindall under this contract.

Further improvements include a better reporting process for repairs and a new appointment system that will ensure every tenant is offered the most efficient appointment slot or an appointment that is best suited to them.

The new works management and scheduling system will hold more information than before on all the properties and works being undertaken across the borough, enabling planned works to be carried out more efficiently. A handyperson service is also being introduced where tenants will be able to request help with small DIY projects in their homes for a small fee.

In addition to providing improved services to residents, the Council has placed a high emphasis on enabling employment opportunities for local people whilst ensuring the partnership with Morgan Sindall will continue to support the community by providing sustainable legacy projects.

One such project is the creation of a social enterprise, which will help deliver external redecorations and estate improvement works. The social enterprise will work in conjunction with local college PROCAT and Jobcentre Plus to target long-term unemployed residents and help recruit the right trainees, who will be trained and mentored by Morgan Sindall engineers and staff. The social enterprise will be a not-for-profit organisation and any surplus will be re-invested back into the business or the local community.

The contract will also provide up to 30 apprenticeship opportunities at any one time and work to improve employability by offering CV writing courses and interview training through local workshops.

Chief Executive of Basildon Council, Bala Mahendran, said:

“This great partnership with Morgan Sindall highlights our commitment to our residents and allows us to provide a more efficient and streamlined maintenance service.

“We’re pleased that this new contract will provide better servicing and renewals works for tenants across the borough. In addition, the introduction of new services means that people will have a better choice and improved access to what they need to maintain their homes.”

John Morgan, Chief Executive of Morgan Sindall Group, said:

“Morgan Sindall Group has a track record of working in Basildon having built the Sporting Village and delivered a major regeneration project in Laindon. We are delighted to have been awarded another opportunity to work within the borough. Basildon Council is a forward-thinking organisation whose ambition we share to drive innovation in service delivery. We developed a bespoke offering for Basildon, one that would support the Council’s aspirations to ‘create opportunities’ for the local community.

“The length of this contract will not only enable us to provide long-term employment opportunities for local people but ensure we continue to develop new and smarter ways of delivering our services. We look forward to working with Basildon Council and its residents over the next 15 years.”

Share

MSPS celebrates commitment to real living wage
Morgan Sindall Property Services (MSPS) has been accredited as a Living Wage Employer. Our Living Wage commitment will see everyone…
MSPS celebrates commitment to real living wage
Waltham Forest awards £195m repairs deal to Morgan Sindall Property Services
Waltham Forest Council have chosen Morgan Sindall Property Services to deliver its borough-wide housing repairs and maintenance programme for 14,000…
Waltham Forest awards £195m repairs deal to Morgan Sindall Property Services
South Essex Homes chooses Morgan Sindall Property Services for maintenance deal worth up to £28M
South Essex Homes, the arm’s length management organisation of Southend-on-Sea Borough Council has chosen Morgan Sindall Property Services (MSPS), to…
South Essex Homes chooses Morgan Sindall Property Services for maintenance deal worth up to £28M
Basildon Borough Council and Morgan Sindall Property Services complete first phase of £2.2M regeneration project
A major project to refurbish and upgrade housing stock has seen a BBA-certified external wall insulation system applied to 135…
Basildon Borough Council and Morgan Sindall Property Services complete first phase of £2.2M regeneration project
St Albans City and District Council awards MSPS contract worth up to £90m
Morgan Sindall Property Services has been awarded a five-year repairs and maintenance deal covering St Albans City and District Council’s…
St Albans City and District Council awards MSPS contract worth up to £90m
Morgan Sindall Property Services broaden students’ career possibilities
Students from Bromfords Secondary School in Wickford kicked off the year with a site visit to a construction site in…
Morgan Sindall Property Services broaden students’ career possibilities
Morgan Sindall Property Services constructs learning opportunities for students
Last week 24 local students from Beauchamps High School built on their classroom knowledge by visiting a real-life construction site…
Morgan Sindall Property Services constructs learning opportunities for students
Basildon Council’s social enterprise BasWorx reaches key milestone!
On 21st September Morgan Sindall Property Services together with Basildon Borough Council celebrated a huge milestone in their partnership’s journey.…
Basildon Council’s social enterprise BasWorx reaches key milestone!
Morgan Sindall