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Morgan Sindall Launches Innovative Machine Learning Software Platform for Social Housing Sector

Today, Morgan Sindall Property Services (MSPS) launch goldeni, an innovative technology platform which uses machine learning to provide social housing landlords and tenants with real-time, actionable insights to help them ensure their properties are healthy, legally compliant and more energy efficient.

Using discreet interconnected sensors positioned throughout a home, the platform collects data on the internal environmental conditions in a property, including temperature, air pressure, light levels, humidity, and carbon dioxide. goldeni also monitors heating systems, detects for water leaks, and monitors electricity and gas consumption.

MSPS is the first property maintenance provider to develop an inhouse platform that can consolidate and interpret information from a number of commercially available ‘Internet of Things’ sensors in real-time. It provides social housing landlords and tenants with clear, practical recommendations. For example, goldeni monitors ventilation and will recommend opening more windows to ensure homes are less susceptible to mould, can identify water leaks in real-time, and spots when a boiler needs to be serviced, so that preventative action can be taken before a problem escalates. By tracking which homes are using central heating too often or too little, goldeni can also help users identify properties that are in fuel poverty or requiring additional insulation.

According to Inside Housing, in 2019 / 20 Housing Associations in England spent a combined £5.51bn on repairs and maintenance, with many Housing Associations experiencing double digit increases in their repair and maintenance costs year-on-year. By helping landlords and tenants identify potential maintenance issues before they occur and remediate leaks before they escalate, it is estimated goldeni could help social housing landlords save over £550m per year. This figure is likely to be even higher for providers who also follow goldeni’s recommendations about how to make properties more energy efficient.

The platform also has a crucial role to play in the path to net zero. goldeni provides practical recommendations in real-time for how to make properties more energy efficient, from using heating more effectively throughout the day, to suggestions on the best time to run energy-hungry appliances or improve insulation.

Phil Copperwheat, Information Systems Director of Morgan Sindall Property Services said: “This is an important moment for Morgan Sindall, as it’s the first time we’ve launched a bespoke, comprehensive software platform, developed entirely in-house. By using machine learning, we’ve ensured the platform constantly updates and improves itself, so the more customers use goldeni the more useful and insightful it will be. We’ve worked hard to make the interface as simple and intuitive as possible, so that customers can start to benefit from it straight away.”

Alan Hayward, Managing Director of Morgan Sindall Property Services, said: “For Morgan Sindall Property Services our focus is ensuring our data insight and innovations provide positive outcomes for customers and communities, improving their living environment and quality of life. goldeni will allow us to take a more proactive and preventative approach to reducing repair demand by flagging potential issues in real-time and helping us spot potential indicators of vulnerability such as fuel poverty.”

The sensors are sensitively designed and easy to install, and the platform can be accessed from any device. What’s more, landlords and tenants immediately benefit after installation, as the software platform makes preventative recommendations and identifies potential issues from day one.


Note to editors

Stephanie Holmes, Morgan Sindall Group
Tel: 07583 130945 /
Morgan Sindall
Morgan Sindall Group plc is a leading UK construction and regeneration group with revenue of c£3bn, employing around 6,600 employees and operating in the public, regulated and private sectors. It operates through five divisions of Construction & Infrastructure, Fit Out, Property Services, Partnership Housing and Urban Regeneration.

Further information:

About goldeni
goldeni is revolutionising the way we manage and maintain our homes. Through a series of connected sensors and devices, goldeni delivers insights into home health, safety and environmental impact.

goldeni provides real-time data and actionable insights to property services teams empowering them to deliver preventative building and asset maintenance services to reduce property disrepair, improve the energy efficiency of homes and reduce their impact on the environment.

The services provide social housing landlords and tenants with peace of mind for the ongoing maintenance and management of social housing and infrastructure.