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Metropolitan Thames Valley

Metropolitan Thames Valley

Is this a new or existing repair?

New Repair

For new repair:

You can raise a new repair for Metropolitan Thames Valley Housing by telephone.


Please contact: 020 3535 3535


Please ensure you provide as much information as you can about your repair, including any details required for accessing your property, any relevant safety information and be prepared to supply images if this may help diagnose the problem.

Existing Repair

For existing repair:

To follow up on an existing repair for Metropolitan Thames Valley Housing, please contact:


020 3535 3535 or email


When emailing, please include details such as your full name, contact telephone number and full address of the property so that our teams can action your request without delay.