At Morgan Sindall Property Services, we deliver a first-class service that ensures high customer satisfaction as well as providing an efficient repair or maintenance service. So whatever we are doing, and wherever we are doing it, we make sure it fits into our Perfect Delivery culture.
Perfect Delivery represents the way we do business. It is all about paying attention to the big things that matter and the small things that make a difference. This company-wide culture sets out the principles and values we adhere to when we deal with our clients and all customers.
To ensure we are doing everything we can to provide a responsible and reliable service that meets the needs of customers and that minimises disruption to their lives, we always go the extra mile to engender full community engagement with our work. We make sure that everything is clearly communicated before, during and after any works and we often run workshops with both clients and customers to establish what more we can do to ensure we deliver a first-class service.
Communicating closely with clients about potential improvements and developments in the services we offer has been a significant factor in the success of our work UK-wide.